FAQ

1. Do I need to register an account to play?

Yes. Registration is required to save your progress, make purchases, and access all features. Some trial games may support guest play.

2. What payment methods are supported?

We accept a wide range of international payment methods, including:

• Visa / Mastercard / American Express

• PayPal

• Apple Pay / Google Pay

3. How are prices displayed?

All prices are shown in USD (United States Dollars) by default. You may select other currencies at checkout.

4. Where is your company based?

Our company is legally registered in Australia, but our platform serves players worldwide.

5. What should I do if my recharge or purchase doesn't arrive?

Please verify your payment first. If it was successful but your order was not delivered, contact our support team with your order ID for assistance.

6. Can I request a refund?

Digital goods (such as in-game currency or items) are non-refundable once delivered. If an issue occurs (e.g., duplicate charge or non-delivery), please contact us and we will resolve it in line with applicable consumer laws.

7. How can I protect my account?

• Enable Two-Factor Authentication (2FA)

• Link your account to your email and mobile number

• Never share login details with others

8. Do you support bulk purchases?

Yes. We offer wholesale and bulk purchase options for game cards and virtual currency. Please reach out to our business team for more details.